The ongoing process of digital transformation is undoubtably one of the most important ways that organisations continue to adapt and thrive in our fast-paced, increasingly competitive, and challenging infrastructure sector.

However, we have also seen the challenges and pitfalls of when digital transformation doesn’t go so well or the promised returns on the required investment aren’t what they first seemed.

We will explore the post-Covid digital world and Aotearoa’s Digital Strategy of Mahi Tika (Trust), Mahi Tahi (Inclusion), and Mahi Ake (Growth). Take a deep dive into delivering a digital strategy focusing on 7 key areas: Strategic alignment (Manaakitanga), data strategy and management, smart water and digital investment, community engagement and education (Rangatiratanga), sustainability and environmental impacts (Kaitiakitanga), continuous improvement, and pilot projects. We will showcase local and global digital examples from the infrastructure sector.

Chase Hoffman


Chase is a three waters engineer operating in Tāmaki Makaurau Auckland. His academic background includes of a Bachelor of Engineering with Honours and a Master of Engineering Management. Recently, Chase has been focused on asset planning for the proposed Water Services Entities. He has also delivered data-driven and digital solutions for the National Transition Unit and continues to support the Water Services Reform Programme. Prior to this Chase contributed to Auckland's flood recovery, collaborating closely with local government to implement operational solutions for affected communities. Chase is committed to the enhancement of New Zealand’s water sector.

Dr Deborah Lind


Pete Brooks


Errol Bakker


Allan MacMaster

Scottish Water

Concurrent Session A

Rangatiratanga | Tahi

Tuesday 21 May